Chatbots are simply automated tools designed for involving normal human conversation and used by businesses in Marketing and Sales processes. They’re most often used over the network. Normally chatbots use a chat interface for communication. They’re compatible with all the major chat message interfaces, and custom bots to interact with your Facebook clients 24/7 by answering. Chatbots are governed by a predetermined set of rules and these rules with artificial intelligence.Benefits of chatbots Nowadays each huge and small business has jumped on chatbot technology, and the motive is the chatbots bring you a lot of vital features. Growing the business– Chatbots enable small businesses without extensive resources to find new leads, convert buyers, and provide great customer service. Saves time and money– Chatbots are an affordable means of offering a great user experience. They don’t take more time away from otherwise busy employees and don’t cost much money to use. Boosts availability to 24×7 and boosts possibilities to make greater sales. Cheap/easy– Hiring a developer to build a primary bot is remarkably easy and affordable.