The Healthcare CRM Market Size was valued at USD 16.84 billion in 2023 and is expected to reach USD
The Healthcare CRM (Customer Relationship Management) market is expanding rapidly due to the increasing need for healthcare organizations to improve patient engagement, streamline operations, and deliver personalized care. According to a report, healthcare organizations that have adopted CRM systems have seen a notable improvement in patient retention and satisfaction, with some reporting a 20% increase in patient engagement through more personalized communication strategies. This growth is fueled by the industry\'s digital transformation, where CRM systems are centralizing patient data, enhancing coordination, and enabling better decision-making for healthcare providers.