Lufthansa Airlines provides a comprehensive flight cancellation and refund policy designed to offer flexibility to travelers. If plans change, passengers can cancel their flights up to 24 hours before departure, ensuring eligibility for a refund, depending on the fare type and ticket conditions. Tickets booked via third-party agencies require contacting them directly for cancellations. Lufthansa also offers additional services such as the Chat Assistant for resolving any cancellation queries. Understanding the details of the refund process can help ensure a smoother experience in case of trip alterations or cancellations.